Customer Testimonials
Mike Falconeri was excellent! He called to me make sure I understood exactly what was happening before he worked on my vehicle. His customer service skills and professionalism far exceed expectations! I will definitely be taking my vehicle back here for repairs and service!
I had very Great service! Speedy and informative. Will come back. Nice employees and great selection
Upfront and very helpful, great service.
Very happy with the service of my Ram 1500. Truck wasn’t turning over and they worked diligently to find the issue. They found that it was a loose wire that was causing the problem. Very grateful to have my truck up and running.
The entire staff did all they could to accommodate our needs in locating a vehicle for us. Special thanks to Dave Orsini.
Everyone is very nice and helpful. I needed tires and they went above and beyond to get them the same day.
Great service as always. Really love the new space. Comfortable and pleasant experience. Love coming to executive dodge jeep
From the time I walked in the door the staff was accommodated and very professional. I would recommend highly this dealership.
Two times I went there for an oil and filter change and the technician never cleaned the frame off and oil dripped in my driveway and I had to bring it back cuz I didn't know if it was leaking
Keith was absolutely top notch in his knowledge of Jeeps and his responsiveness to our inquiries. He made it super convenient to schedule a showing and then a pickup. The entire team including Miranda, Dennis and CJ are simply the best.
Friendly service people, comfortable waiting area with coffee and water. All around great experience there.
Very good experience
We had a good experience buying our new Jeep Wrangler. Rich was very helpful through the whole process and even answered emails during the night on weekends. Thanks for all your help we love our new Jeep!
Great costumer service very helpful for ordering parts also fast service turn around A+ rating from steadfast logistics
Great service !
On point great service nice people make my experience amazing everytime keep me up to date
great deal on our purchase with a fair trade in value no gimmicks or pressure
Mike had our best interests in mind and made sure our vehicle was fixed properly.
Excellent attention was given to my issue. Friendly. Vehicle 🚗 was repaired to my satisfaction and work performed in a timely manner.
Very accommodating getting me a loaner vehicle and dropping it back off to hertz for me. Professional, quick responses via text. Answered my questions in depth and ensured my vehicle was 100% before it was given back to me. Great communication with Mike in service
Scheduling an appointment online was quick and easy. I received communication throughout my appointment and was notified via text when my Jeep was done.
Great service experience got in and out on schedule with no hassle. Appreciate the service
I like the communication between them and the customer to include prompt telephone calls about your vehicle, pricing, and pick up times all done smoothly. Mike Falconeri has always been a great contact in service. Thanks Mike! keep up the great work with customer service.
Very good service staff. One issue that I do have is the cost of oil change and tire rotation. 180$ seems excessive
Loved our experience buying a new truck. Rich D was super helpful.
We drive here from Stamford for Richard Dzwonchyks service. He is amazing, kindhearted and honest. We appreciate all the time and care he always takes with us and that is why we keep coming to this dealership.
Service advisor was very friendly and Technician who worked on my vehicle was very helpful and went above and beyond to make sure I was happy with my service and that I understood an issue that wasn’t an actual issue.
Brought my vehicle in for recall technician found other issues with vehicle…very appreciated…only thing is vehicle was in the shop for almost three weeks communication very poor…hard to get a hold of anyone to get updates
Great dealership to work with, fluid process, Great communication. Will definitely be back for any other work
Great to work with, fluid process, fantastic communication! Will definitely be back for any work I need.
Drop off to pick up, great experience. Would go back when needed. Thank you, Ron
Great experience from start to finish , Rich was very helpful and accommodating.
Always a great visit- work was done correctly and timely It was a nice day
Great experience from start to finish. Frank was great and very informative. Really seamless process.
Great service, very professional, every time. I had been here for every service after purchase, they have always been great
Had a great experience purchasing my new ram promaster from Frank with commercial sales. Excited for years of use with our new work van!
Very attentive. Prompt service. Cheerful and courteous. Give Mike Falconeri a big raise. Convenience and pricing, lastly, ensure I will never go anywhere else.
Rich is by far the best salesman I’ve worked with he actually cares about his customers which is why before buying any vehicles I go to him first.
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I had a great experience with Executive!! Keith is amazing! He was very kind and patient (I was a first time buyer). He made sure I understood everything and the made process easy! Miranda was incredible too! Very personable and kind as well! Dennis was great too! Always had a smile on! I will 100% be taking my Jeep here for maintenance and to say hello to my new friends! Thanks again guys!!
Clean fast and very professional kept me updated throughout the whole service went over everything when all done
The newly completed service drop off area is a wonderful improvement. Also, Dan Brennan, our service advisor, was extremely helpful.
Service was very straight forward. Love the text updates & communication with techs the most. It’s was very convenient to discuss my vehicle needs directly with a tech. Although under construction, it was no inconvenience at all to me. I will be returning for all my vehicle needs here.
Fast service. Great price. Rich explained all options of vehicle. Rich went over paperwork in detail
Very friendly staff. Clean even under construction. Keeps you posted on progress of service and wait time
Wonderful job. Thank you very much for your patience. Happy New Year to ALL of you
Executive Dodge/Jeep always comes thru in fixing my Jeep. The service department is the best, they are professional and always communicate with me on what’s going on with my vehicle
Everyone was really nice and helpful. They made sure to explain what was wrong with my car in a manner in which I understood.
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Good service bit a bit too aggressive when it comes to following up on Surveys. I dont want 5 emails, 5 texts and a phone call to ask me to complete the survey. Other than that service is great.
I have had a very good experiences with this dealership. Great customer service thank you.
We were greatly impressed with the quality and professional courtesy of the team. We are very happy to do business with them years to come.
Work was done on time Good communication with staff Did a safety check at no charge
Purchasing two vehicles from executive dodge went flawlessly, the entire staff was courteous and met all my demands. The vehicles were ready when promised
They were able to quickly get me an appointment, and were professional and courteous. Great service.
Mike and the hole visit was easy and professional, so far I have no problems, thank you very much
They did a great job taking care of my vehicle and took care to let me know when my car was done immediately
Professional courteous very reasonable wait time and a fair price all around a very good experience
Everything went well, staff was very friendly and he tried to get a good discount for what i was there for, very professional. The update messages on my phone was a plus, it keeps me in tab of what is going on. Thanks
Your service department was very helpful when it came to servicing my dodge Mike was very helpful and professional when it came to understanding what my car needed. Once again thanks to all for all the help
Work was done on time. The staff is very friendly and courteous, and very professional.. they answered my concerns and questions that I had about my car. The dealership, including the service area where you lead is very clean and neat .
Service was done on time. Service writer is help full and easy to work with.
They did a great job and performed all the services that I asked them to do
It was a courteous and easy experience They diagnosed the issues. Presented my options and helped me through the decision process
The service was good the people were very helpful all problems were fixed . I would recommend it to friends.
Everyone is always polite, informative and nice. On my most recent visit for a oil change and tire rotation. The man who helped made sure I got the pkg deal. I really appreciated he took the time to find out if it was included. Above and beyond great customer service. The waiting room is always clean and comfortable to wait in.
The staff is very friendly, and is willing to help you through any situation or questions you might have regarding your vehicle.
I have had very good experiences with this dealership since I bought my vehicle in 2019 with both sales and service. I would totally recommend this dealership.
Had an oil leak and they were able to fit me in quickly to avoid further problems even though they were very busy.
Work was done timely and professionally. Communication was great. Only issue I had was the communication gap from initial diagnosis and appt to correct the issue. I had to make a few calls to get on their schedule. Otherwise great all around.
They were able to get my Jeep in within a day of reaching out for an appointment when my usually dealership couldn’t see me for 2 weeks. Howie kept me in the loop for the 3 days they had my Jeep and when I picked it up all issues were resolved.
Fast service as usual and on point as always. Mike was very courtesy. Great value for the oil change tire rotation in
Excellent quality and service. Very nice people and I will definitely come back again. Very satisfied customer
Service department was very responsive to all my needs and did the job at the estimated time
Dan is awesome and an asset to the service department…very helpful, informative, friendly and easy to talk to. Oil change and new key fob went flawlessly.They always take great care of my Jeep here.
Very efficient and thorough. Prompt. Friendly. Courteous. The building inside was spotless. Was a pleasure!
Service was excellent and worker was very pleasant. Everything done in a professional manner. Would recommend
This service department is always fantastic and I would highly recommend them to other customers.
The best customer service around !! No doubt that everything would be taken care of ! Thanks !
Had an oil consumption issue with my 2018 Promaster city. Took about a month to get the ok to change the engine. During that time I called for status a few times and could never get anyone in service, or a call back. Once the got the ok they called me. I got a free loaner for the week that suited my needs.(contractor) the van is working fine with about 200 miles on the new motor.
From making an appointment to the service itself, Mike and the whole Executive Jeep team has always delivered the very best. Throughout five years of owning this car I have only service my car at this location, all for the same reason, best service, great pricing, and superb customer service.
I’ve been a loyal customer since 2014 and I’ve always been happy with the service.
Always pleasant, they always explain thoroughly what work needs to be done, always make sure I’m on another oil change planning I finish one, there have been times that I thought something needed repairing and they said it was either fine or they did a minor fix. Very trustworthy!
Everyone was very informative answering my many questions and concerns with knowledge and complete courtesy
Mike in the service dept was very helpful and straight forward. Did not have any problems. Love the way my jeep came out. Runs like I just drove it off the showroom floor. Very pleased. Thank you.
Great dealership. Excellent service and would definitely go back to purchase another vehicle. Stress free buying experience
Great dealership and great service! Clean professional and very helpful when I have questions!
Great service. Responsive and professional team. Best dealership in the area. I highly recommend it.
The people and workers there were all very friendly and helpful. They were patient and accommodating.
Friendly and polite ,finished ahead of schedule. No problems.I will come for my next service
Service is fast and will do anything to get me in,always has the parts I need
I love the detail they put into there customers! Helpful and trustworthy. Great service for me. I won’t go anywhere else.
Fast service and courteous service. Great waiting area with a flat screen TV and complimentary coffee.
Miranda and Keith F were wonderful to work with. Keith's car enthusiasm/knowledge matched husbands which was awesome. Very glad we decided to in to look at a Jeep!
This was a great experience. Great suggestions and great service. If they fix the few things that need to be fixed it will be perfect