Customer Testimonials
Miranda and Keith F were wonderful to work with. Keith's car enthusiasm/knowledge matched husbands which was awesome. Very glad we decided to in to look at a Jeep!
This was a great experience. Great suggestions and great service. If they fix the few things that need to be fixed it will be perfect
Very nice people to work with. Great service. Checked in the next day to see how everything was.
I am very pleased with my sales agent, Keith M. He was very knowledgeable, patient, and helpful. He made himself accessible throughout the process. Amanda was very personable and knowledgeable about the products and the business. I would buy again from them.
Excellent service professional not a long wait was please with service definitely will be back
Good experience overall . Once we were able to figure out how my warranty worked everything went very smoothly and they actually were able to finish a job I would have had to come back for
Work was done in time frame they stated. Staff is great, easy to talk to.
The team did an amazing job getting my new vehicle ready on short notice due to family emergency. Their extra efforts are truly appreciated.
It is easy to schedule an appointment. There was good communication and the issues were dealt with
Pleasant and friendly. Petty much no wait time. Kept in contact about my vehicle's status. I purchased the van from rhis dealership and only bring it here for service. .
Good dealer to work with promo response always answer phone and usually solve all issues
Mike Serra was an excellent mechanic, very professional and a great personality! I will definitely come back to Executive as long as he is my mechanic.
Friendly , helpful , did what needed to be done only issue is that when the needed parts came in I never received a call .
Very nice people and did great work on my jeep.. I would recommend them to anyone
Our whole experience was great, non stressful. Easy going atmosphere. Very personable employees. Would highly recommend to friends and family 👍
Overall experience was great and staff was courteous and kept me posted during the service.
They were very helpful, when making the appointment, and arriving for the appointment. I have no idea who performed the service on my vehicle (my invoice isn’t with me) but the gentleman I dealt with before and after was very attentive and kind. I had to forfeit one service on my previous oil change contract because it expired, unfortunately. COVID and being a front line worker made it difficult to get in, sadly to my disadvantage. The magazines in the waiting area are 5 years old and the furniture is threadbare. Isn’t this “EXECUTIVE?!”
The executive dodge shop did a great job identifying the problem and fixing quickly thank you
Easy drop off drop. Fast service. Extremely friendly and helpful. It was an excellent experience and look forward to the next!
Service was done in a timely manner and the seat works great. They kept in constant contact the entire time. Great service.
They are always very pleasant, professional and informative. It's been an absolute pleasure dealing with Executive Dodge for the past 5 yrs.
Great customer service. I like that staff keep customers informed through email and texting. Serice is prompt.
I just had an oil/filter change, but it was accomplished quickly while I waited exactly what I needed,
Lots of work needed to be done to my car, and it was fixed perfectly and only took a few days. Much appreciated.
Best service I’ve had at a dealership. Staff is amazing -friendly, courteous and very professional.
They went above and way beyond the normal call to get my work truck back on the road
Great Service, the gentleman at the desk knew my car needs and took care of me. Communication was great and transparent, would highly recommend to anyone who needs their vehicle serviced at your Executive Dodge Dealership.
Last year the service dept was horrible. Calls weren't returned and a part I needed was never ordered. My experience this week was 1000% better. Mike Falconeri was polite, kept in touch and explained everything so I could understand the issues with my Jeep. Because of Mike, I will continue to use your service department.
quick and friendly service on my recall.
Excellent! professionals dealings right on.Thank you to Dan who assisted me and kudos to the service workers.
Trouble shot problem which other dealer couldn’t . Kept me informed about my Jeep . Thanks
I had $6k in repairs done to my truck, and I’m overall very happy with everything.
Always fast and courteous service here I have been dealing with the dealership for years and will continue to do so Never any problems
I had an issue with my Jeep and scheduled an oil change. I was helped immediately upon arrival and was told that in case it was a big issue, they would let me know in order to schedule a longer appointment. Fortunately, they discovered the problem and addressed other small issues. I was very happy.
They are fair and honest. Always sound what they say they will do. They always make the time to fix any issues with vehicle.
Work well with Mike and staff. They listen and get my issues done in a professional manner
Everyone was very helpful. Much better than shakers in Watertown. Will make the trip here from now on.
Dan, Mike and everyone there are great and has always been very upfront and helpful.
Very friendly. Very well managed and informed me of everything. Car was spotless when I got it back
Executive team knows exactly what they are doing. An excellent outfit. Thank you. I can’t think of anything but praise on the work Don and his customer service and the tech team are doing. My charger needed engine work done and they did an amazing , fantastic job on it. My charger drives as good as new and they performed the work in less than a day after getting approval from the extended warranty program. Simply amazing . Many thanks to all that were involved in helping me get back to my work and the needs of my family. We all ...
Quick and fast service receptionist was so nice and attended to my schedule on time
Awesome work!! I’ve seen some mixed reviews here but I personally didn’t have bad experiences here. Even with the construction going on they took my fathers Ram 2500 power wagon and fixed everything it had wrong with it and they had it back within a short amount of time. Some parts are harder to find and took longer to come in that’s understandable but they had everything in and fixed by the time they said it should take. I’m happy with the service and Mike I believe was the tech I worked with. I’ll be sending ...
Daniel Brennan & Mike Falconeri made dropping off my vehicle a smooth and easy process. They were super nice and answered all my questions thoroughly. I will definitely be returning to Wallingford Executive Dodge Jeep RAM. Thanks for a great experience!
I’m new to the Executive Dodge Jeep family but they made my purchase effortless. They paid attention to all my needs and I would recommend this dealer to anyone who is looking for a new or used vehicle. Pat my salesman was great and the rest of the team worked great together. All this while under construction. Thanks again for a wonderful Jeep and I’m definitely coming back if I need another vehicle.
Service was prompt and coffee was good. Very friendly employees
Friendly and helpful staff. Pat Jacques was awesome. He wasn't pushy and took the time to answer all of my questions and find the perfect vehicle for me. Highly recommended.
Working with Frank has been a wonderful experience. He made the purchasing of this vehicle from out of state very easy. He was very knowledgeable, friendly and professional. Would do business again with him any time.
The service and employees here is great. My car is always done fast and clean.
Mike falconer I is a fantastic service advisor. Reliable, courteous, knowledgeable and professional. On time
Fast service and great communication. Texting option is very convenient. Best Jeep location in CT.
It was fairly quick and easy to park my car, ask for an annual oil change and checkup, then be on my way. There wasn’t much conversation (and I guess there was no “construction sale” as the signs outside said), but it was a nice experience. Especially after being offered a coffee and granola bar for my wait. I’ll be returning for any future upgrades or checkups and hopefully making acquaintance with the folks there.
Great experience having my oil change and tire rotation done . Service was great and it was done in a timely manner.
Very pleased, waited for service to be completed, everything was as per scheduled, personnel very polite
Mike is great, he tryst his hardest to make people happy and give them what is convenient for the family.
Rich has always been great. Start to finish he has always taken care of me with everything
I had an appointment to drop off my 3500 dually. In less than 4 hours it was done and ready to be picked up. Awesome job!
These guys are amazing, super nice, super fast, and perfect service, Executive service has been flawless over 2 trucks and 280,000 miles, so far
Very Helpful patient and considerate. Ready to find a solution to a problem. Great service.
As always a pleasant experience- friendly staff and clean showroom even with the remodeling going on
Extremely seamless experience to purchase beautiful Jeep. Miranda had it waiting for me when I got there. Keith was great to work with.
Excellent service, expertise and friendly staff are the reasons that I give this dealership five stars!
Great communication with me all the way. There was unexpected issues that arose during the repair on my truck and Mike was absolutely great at keeping me informed and always up to date with what was going on
I brought my vehicle in knowing that one of the wheel speed sensors needed to be replaced. The service advisor called me and let me know that the wheel bearing needed to be replaced as well. No big deal because I have an extended warranty, but he tells me that the warranty wont cover the repair. So now I have to do his job and call the warranty company. They tell me that not only is the repair covered BUT the service advisor hadnt even contacted them. Needles to say I was upset and called him back with the 800 # to ...
Service department is always great My car gets taken in right away and completed in a reasonable amount of time
Let me start by saying I’ve owned a Toyota for almost 20 years. I wanted something with 4 wheel drive and my options were limited with Toyota so I decided to check out the Jeep Wranglers. I’m extremely happy with the service that I received at Executive Jeep. My salesperson Pat made the process so easy and Dennis the Sales Manager answered all of our concerns. It was a great experience and I would highly recommend them to both family and friends!
Great, friendly service.
Excellent service department and very professional and knowledgeable. Handled my issues perfectly and will be returning.
Keith listened to what I needed and he made it happen. I thank him for a great purchase.
Took me right away didn’t have to wait long will be back to get my oil changed
Smooth transaction, Frank in commercial is a great guy, easy to do work with. 👍
Nice dealership!
Excellent service. John goes above and beyond. I highly recommend.
Had unplanned service due to check engine light got the vehicle back two days later
service was great. people were polite & helpful.
The staff at executive dodge jeep are always very friendly and answer any questions I may have. I trust them to service my car.
The service writer was polite and knowledgeable waiting time was less than what they estimated.
Great dealership to work with. Been having cars serviced here for 22 years. Never an issue getting an appointment and repairs are always done right the first time. Won’t go anywhere else for my Durango.
i purchased a tow hitch, installed on a 2020 jeep grand cherokee, went to pick up the car, the hitch did not have a jeep cover over the hitch, last one i purchased for a 2010 had the cover, i was told that the cover only comes with wrangler tow hitches, xxx, so i had to purchase a cover for an additional 18.00 dollars, does not make sense to me but i guess they need that extra 18.00
Service took great care of my truck was done right the first time good job
The staff members I spoke with were excellent, friendly and helpful. Would recommend to others for service. Dan and Mike in service were very helpful.
Great service, thorough inspection. Was happy to see a nice print out of needs and future needs
Mike was very professional dealing with my 2020 jeep Compass problem.
friendly and quick service.
Was done in a reasonable amount of time and at a fair price for oem parts
Great service and fast Knowageable staff clean conditions friendly Coffee available. Wi-Fi a available.
Great service-very professional and friendly Highly recommend them This is a very well run dealership
They were able to fit my car in the same day I called. Great service deal. Very honest straightforward.
10/10 would highly recommend.