Customer Testimonials
Greatest experience with the whole process. Very helpful in making the financing’s process easy. 10 out of 10
First time at this location and I was greeted upon arrival and they took care of everything I asked for I was in and out very quickly
Had oil change and tire rotation done very happy with the service . Service was completed in a reasonable time and very informative.
They had the vehicle for 2 weeks and it’s still not fixed!!!!!!!!! Sent it back still in need of repair
They did everything possible to help me get out of a bad situation and put me in a better one. Customer service was exceptional!
Everything went smoothly, no issues, dropped off and picked up same day, flexible appointments worked well
Great, very quick, flexible. He made my visit very easy and manageable. Let me drop off my vehicle a few days early.
Excellent service, will be returning in the future to purchase a new lease with Andrew
I dropped my vehicle off to have the oil pump changed. While thier service department had possession of my vehicle it was damaged. The service department parked my vehicle outside and it was hit. They reviewed the video and saw when it was hit. They said because they were unable to get a plate number from the vehicle that hit my vehicle they were not responsible and I would have to go thru my insurance to repair the damage. So a $2000 repair for an oli pump now turned into a extra $700 dollars out of my pocket for damage caused by ... Read More DealerRater - May 12, 2025
Salvatore was courteous and a pleasure to deal with on my appointment for service. My vehicle was ready when promised. I especially liked the video of the vehicle assessment. They found I will likely need tires in a couple months. Executive gets ?? ????????
Positive, efficient, always a pleasure 🙂 My experience at Jeep with Sal was positive, he's efficient and only had to wait an hour for an oil change.
Very detailed explanation on what the issue was. Kept me informed and got my truck back when promised.
We worked with Andrew when we purchased our new Jeep Wrangler. Such a pleasant experience. Not pushy at all but very helpful. The transaction was smooth, efficient and quick. The best was the red bow on the hood at pickup on Valentine’s Day !! Could not be happier with the whole team and the care and support we received. Highly recommend this dealership if you are considering a Jeep!!!
Andrew helped me get the exact Wrangler I was looking for. Everyone else that I dealt with throughout the process was also very friendly and not pushy at all.
Always a great experience getting my car serviced at Executive Dodge Jeep. They recommend service that I might need, but never push things on me. I'm always given an explanation about why something may need to be repaired. I really appreciated my last conversation about some possible maintenance depending on how long I plan on keeping this car.
Everything went very well Everything went very well , no issues or complaints Thank you
Never any issues Jeeps are the best. Hardly any issues compared to other cars I have had.
It was a great and quick experience! There was follow-up messaging making sure that everything was going well with the car and if I had any questions or concerns.
Megan and team were easy to work with and helped me get the Ram 1500 that was right for me.
Dennis was an amazing salesman. I highly recommend Dennis and Executive Dodge Jeep for future sales and service!
Andrew was extremely pleasant to work with. He was flexible with communicating on my schedule and via means that worked for me. He was really knowledgeable of the features of the vehicle and answered all of my questions. We felt really pleased with our Jeep Wrangler purchase and the process was completely painless.
Nice people Provided me with rides to and from the dealership Kept me updated on progress
Andrew was great. No hard sell here. He was very knowledgeable with the Jeep Wrangler I purchased. He has reached out after the sale and would highly recommend him if you are looking for a vehicle. Tyler in finance was also very good with no pressure To close the sale. I will definitely return for any future purchases.
I have had excellent service from executive jeep beginning with the sales team finance department and service department I highly recommend Executive jeep in Wallingford to many of my friends and family
Very easy to get service on my vehicle. Staff is always polite, informative and friendly.
Megan is truly exceptional. I found everyone I worked with at Executive Jeep to be supportive, friendly and professional. The process was remarkably efficient and quick; I highly recommend.
This was the third vehicle that we purchased from Andrew within the past 18 months. I let Andrew know what I was looking for, and he found one that fit my needs. Andrew is extremely customer oriented. He knows the product and worked hard for this sale. The dealership was easy to work with. Like Andrew, the others were customer oriented also.
He was very helpful He worked hard, explained everything to me all the details and I was happy to work with him
I’m new to the dealership, so far I haven’t had any complaints. The service staff has been courteous and helpful.
Excellent sales staff. Very knowledgeable with product. Excellent service department. Competitive pricing, sales staff explains the need for paint finish protection, extended warranties etc
They took good care of me with no problem and gave me a loaner A++
Took my truck right in once they called me back and worked with me on pricing
Went in for an oil change. After getting my jeep back. I drove about 30 miles while leaking oil. Check engine light came on which prompted me to check under the hood. When I open the hood engine bay had oil all over. Check the oil check and could not get a reading on the stick. They picked up my jeep to repair the error. When they 'repaired' my jeep. They returned it with oil still in the engine bay.
Great service, fast responses and awesome vehicle. Got me in and out as fast as they could
Just want to thank Rich and his team for making My purchases seamless. Rich and his team work well together to get you in and out the door. Big shout out to their service department, which is one of the reason why Their vehicles are a safe by.
Good They were able to diagnose in details about the jeep maintenance issues And good result
Great Place, Nice Staff, Awesome Deals and Selections, just a very happy place to buy a jeep
Friendly staff. Answered all my questions and gave me a fair assessment of my car
Absolute disaster. Still working on a lemon law. Will never purchase from jeep or this dealership again
The service is always fast good and the place is spotless. In-N-Out in no time.
Left my truck, they did the work. My truck is running fine. Recommended some other things to be done which I Appreciated. We’ll take it there again if I have any more problems at an above my pay grade thanks again. Will recommend to friends also thank you John Bonanno.
The customer service at executive went above and beyond again Megan ,Tyler and the rest of the team were extremely knowledgeable, efficient and professional, top notch
Andrew was very pleasant and most importantly honest with me. He was very knowledgeable and helpful. He helped with the initial set up of my vehicle. Appreciate that, Is a lot to learn. Tyler was a pleasure to work with too. He made the process go smoothly. We laughed a lot.. I wouldn’t hesitate to recommend Executive Dodge to a friend.
My vehicle was done when promised, and hector actually saved me some money in repairs.
I had a great experience finding a car I truly desired. I was very comfortable with everything and everyone.
Excellent service. Hiker than what war given to me for the original appointment, I was out of there in less than an hour
A pleasant experience purchasing my latest vehicle from Executive. My first time there but certainly not my last. Andrew was very accommodating and eager to find a vehicle that best suited my needs. Everyone was kind and helpful throughout the purchase.
The experience making this purchase was exceptional. Megan is awesome. Will definitely come again for our next purchase.
Efficient and worry free visit- everything communicated was accurate and it was a seamless experience.
Prompt,courteous service from start to finish. Clean waiting area and I was kept informed about my service all the time.
Great customer service, easy to work with. Meagan was a great help and was always in communication with me every step of the way of my purchase.
The experience was really good. The sales people, the service people I would go back again.
I was very pleased with my overall visit at ExecutiveDodge Jeep.. Dennis and Andrew made my car buying experience very easy and they were both a pleasure to work with. I will definitely be back.
I showed up 1/2 early and Hector did his best and got the car in early and I was on my way ahead of schedule.
good dept but they still cant find fuel smell outside of car rear 2 times ?
Xavier was a wonderful salesman; very thorough, kind, and understanding of what I wanted for my next vehicle.
Everyone is very helpful and friendly. Really helped with a stressful end of year time and I truly appreciate that!
Hector has been very helpful and always lets me know when my car or truck is ready ahead of time. He is a pleasure to work with and I have referred a few people that will be getting their cars serviced at Executive now.
The dealership was able to overcome issues with the parts department not being able to deliver on committed date. So nice job overcoming the challenge.
They are constantly claiming I need things done and then other mechanics say I do not need it at all. Examples include brakes and alignment. The prices are also astronomical.
Andrew was very professional and kind at the same time He knew what we were looking for and helped us all the way
I have used this dealership for the past 20 years. My experience has been mostly positive. However my latest visit was negative. I was told that it would be too costly to replace a fuse box because of the vehicle age. I took the vehicle to another shop and the work was done in a few days at a reasonable price. I believe I was misled about the work
Excellent service great follow up and very knowledgeable about the product. Made the process very easy. Thank you.
Excellent service, quick and easy appointment set up, got me right in for my Ram with a rear window leak.
Everyone was Very accommodating and Professional. Easy to get along with that staff. Helpful. My car is perfect
Staff was patient while I made my decision-not pushy & I LOVED both great, solid, used cars I got from here!
Great experience with the entire team, we purchased three trucks and getting a fourth next week.
Dan made sure to listen to the issue of the vehicle and was patient enough to figure it out until it was completely resolved. The issue was extremely difficult to diagnose. Kevin and Dan did an exceptional job. Highly recommend the service team to everyone I know.
5th vehicle from Rich. Rich came through again looking out for us. Excellent service as always. When the time is right we'll see ya again!
i am very happy with service department they listen to me talk to them what i think the problem is.
Sal, Hector & Dan did an excellent job communicating and providing excellent customer service from beginning to end!
Great experience. Andrew was so relaxed and knowledgeable. Everyone I met was so nice and chill. Would not hesitate to recommend Andrew or executive Dodge to anyone. Love my Hellcat - thanks again
Rich was incredibly helpful and getting me out of my old car. This is the second vehicle I purchased from Rich and I will continue to do so in the future.
the team at executive dodge made it a pleasure to buy a new jeep, a very smooth process
Enjoyed the renovated customer waiting area and the friendliness of the service department staff.I will be sure to return.
The dealership was very clean and organized. The sales people were attentive. Xavier was our salesman and he was very helpful, considerate and knowledgeable. I would recommend the dealership to family or friends.
Had to come back in to have them fix a job that they didn’t do very in happy with the service. Ask them to change my spark plugs and oil cooler and to check my rear main seal told me it was fine then told me the spark plugs and oil cool had been finished paid 1700$ . I get home a huge puddle of oil in my drive way. Had to go to a Jeep mechanic for him to tell me my oil cooler is leaking and my rear main is also leaking. Had a video of the job to ... Read More DealerRater - Nov 14, 2024
They always take exceptional care if me and both of my cars . Ram TRX & Hemi jeep .
They went out of their way to look into my extended wars tee and got my touch screen radio covered for me. What a nice surprise!!
The service department is very helpful. They answered all of of my questions regarding the problem with the jeep4xe.
Have been using them for 2 years now for service and have been very happy with the work and communication
Just purchased our 3rd vehicle from Executive Dodge Jeep Ram and our 8th from the Executive Auto Group. Have always had a great experience with this group. For this purchase I was introduced to a new team that did not disappoint. Andrew, in sales was great. The Sales Managers helped us get to the right number and even Dexter, in Finance, made getting through the paperwork less painful. I would recommend Executive to anyone.
Expensive but did the work that needed to be done in satisfactory manner without taking too long
They have renewed my faith in car dealerships! They were honest, patient and really know their vehicles!
Executive dodge always takes care of our vehicles at enterprise and we appreciate their constant communication
I feel I was ripped off with an unnecessary rear brake job that was extremely overpriced Their mechanics suck
Andrew was a pleasure to work with, his product knowledge is unsurpassed! Very friendly and personable with a calm demeanor. The dealer had the perfect vehicle for me and the buying process was very smooth and with no surprises! I love my new Jeep!
Excellent customer service Xavier was top off everything answer all my call and try to give me best deal
Great experience. Everyone was professional and friendly. I would definitely recommend this dealership to friends and family.
Kevin and his team did such a great job fixing my check engine light , turns out it was something simple and I was able to get my jeep back the next day! Highly recommend.
We've been using this dealership for a dozen years. Always great service. Rich D. Is wonderful to work with.
Great experience with everyone we dealt with. Everything was quick and easy. Love my new car!
I went to bring my old compass in for a service appointment because my starter was going. I was over my warranty and wanted to go over options about trading in my car. Andrew helped me look over options of the kind of car that I Wanted to upgrade too. Dennis was very transparent about if I should trade my car in or get my current vehicle serviced. I gave Andrew and Dennis my numbers of what I can afford and they both helped me get a deal on a lease that I can work with. I did not feel ... Read More DealerRater - Oct 23, 2024
Very good experience, friendly and engaging staff. Happy and satisfied so far with the new vehicle
Andrew was such a great employee to work with. He was responsive to all our questions, answered in short order, and worked with us throughout the entire process. He is extremely knowledgeable and very pleasant, which you don’t always get at dealerships. Everyone with whom we interacted was top-notch and extremely professional.
It was a pleasure bringing my jeep to the dealership, and Hector took care of me and was a polite young man
Recently my salesman left his job at Executive Dodge. Andrew spotted me in the parking lot while dropping my vehicle for service and greeted me. He offered his business card and let me know if I needed anything to contact him. Very pleasant and looking forward to dealing with him if needed.
The best of the best! Andrew made this the best car buying experience I’ve had. He was so kind and knowledgeable. I felt like I was buying from a friend. He took the time to get to know us and didn’t rush us in our decision and helped guide us to the best fit for our needs. We highly recommend Andrew!
Very good service and explained what’s happening and fixed on good time I don’t have to wait to much
Professionalism, outstanding communications and making sure that your needs are their priority was the experience my wife and I enjoyed most!